Shipping & Returns
If you ordered before 23:45 p.m. on working days your order will be sent the same day via DHL or Post NL. Once we ship your order, you will receive an email with shipping confirmation and a Track & Trace code.
The shipping costs will be calculated during the checkout based on the delivery address.
Returns & Exchanges
You can return your order within 30 days after receipt in its original packaging by following the steps on the supplied packing list. The amount of purchase will be refunded to your account. Only the cost of sending the package back from your home to STOX Energy will be at your own expense. If you want to exchange the received product for a different size/color/product then you have to place a new order in our webshop and choose the payment method you like.
Returns United Kingdom:
Use our return label for the United Kingdom and follow the steps on the label.
Use our return label for Denmark and follow the steps on the label.
1015 BW Amsterdam