Free Shipping on All EU Orders Over €50!

Shipping & Returns

Delivery

If you ordered before 23:00 p.m. on working days your order will be sent the same day via DHL or Post NL.

Once we ship your order, you will receive an email with shipping confirmation and a Track & Trace code. Are you unable to track your order? Call us at +3120-2600129 or simply send us an email at support@stoxenergy.com.

Returns & Exchanges

Made a mistake with your purchase? Or is it damaged? That’s inconvenient. And we’d like to solve this for you. We are happy to explain what that exactly means:

You have the right to cancel your order up to 14 days after receipt without giving any reason. The total amount will be refunded, shipping costs included. Only the cost of sending the package back from your home to STOX Energy will be at your own expense. If you would like to make use of your right of withdrawal, the product needs to be returned to STOX Energy in the original condition, including all packaging. To exercise this right, please make us of our return form.

Our details

STOX Energy
Herengracht 142-sous
1015 BW Amsterdam

The Netherlands
Tel.: +3120-2600129
E-mail: support@stoxenergy.com

Shipping costs

We use cookies to improve your experience and understand how people use our site. By continuing to use our site, you consent to allow all cookies. You can change your cookie settings at anytime.

Cookie settings

The website uses a number of tools that monitor visitor behavior on our website to help us improve our information and services.


The website uses a number of cookies to optimize and measure our marketing activities.


The website uses a number of cookies to optimize and measure the social activities of the website and its users.


Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »