Returns

RETURNS & EXCHANGES

You can return your order within 30 days after receipt in its original packaging by following the steps on the supplied packing list. The amount of purchase will be refunded to your account. Only the cost of sending the package back from your home to STOX Energy will be at your own expense. If you want to exchange the received product for a different size/color/product then you have to place a new order in our webshop and choose the payment method you like.

Returns United Kingdom:

Use our return label for the United Kingdom and follow the steps on the label.

Returns Denmark:

Use our return label for Denmark and follow the steps on the label.

Returns France:

Use our return label for France and follow the steps on the label.

OUR DETAILS

STOX B.V. 

Herengracht 142-sous

1015 BW Amsterdam

The Netherlands

Call +3120-2600129

Email: support@stoxenergy.com